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Three reasons why you need an IT support company

It’s always a surprise how many up and coming businesses don’t see the need to obtain IT support. SME’s (small and medium enterprises) often don’t see the potential benefits that outsourcing IT support could have for them.

Contrary to belief, IT support doesn’t have to be expensive. It is actually very cost-effective and saves employees valuable time that can be spent on driving the business forward.

If you are sitting on the fence about outsourcing your IT support to an IT provider, here are three reasons to consider outsourcing.

Regular maintenance by expert technicians

If your car needs regular maintenance or services, the chances are you will take it to a garage to be checked over by experts, unless you are a fully trained mechanic.  This methodology can also be applied to IT support within a business.

You shouldn’t wait until something breaks before trying to fix it or calling an expert, instead you should keep it regularly maintained to ensure your IT infrastructure is functioning to the best of its ability and allowing you and your team maximum productivity.

If you obtain help from an IT company, they will undertake maintenance of your network, ensuring it is healthy, stable, and secure, as well as keeping an eye out for upcoming technology shifts.

Managed security

All businesses are at risk from coming under attack from hackers, and smaller businesses often get caught out because they don’t have the correct security in place.

In a time where technology is growing rapidly, businesses need to be mindful that data and compliance laws apply to all businesses and are now being taking very seriously.

A good support company can help you define what IT security you may need, and can help to put the correct software in place to protect important data.

Support means more than just fixing things

When investing in IT support, you shouldn’t have a company who just fixes issues that are found on an ad-hoc basis (unless that is really what you want). An IT support company should be able to offer advice on different software, hardware, and technologies that will improve the performance of your IT and drive your business forward.

Your IT support company should work with your team to think ahead, protect your data, and spot issues before they escalate. This will help to minimise risk of any downtime, and is a more proactive approach than just fixing things after they’ve broken.

An expert IT provider will have the expertise to support, resolve and improve your business technology. If you haven’t already invested in IT support for your business, then now might be the best time to do so. If you are looking for IT support in Bristol or the South West, get in touch with Netitude to see how you can start moving forward today.