Choosing software is not a trivial task. Not only are many technological solutions costly, but a lot of time and effort goes into implementing them. There’s training to be done and some level of disruption to the business. If you’re looking for new software for your dental practice, you may be wondering how to do so efficiently. You may want to know what you should be looking for when you are deciding between two or more pieces of software. If so, read on.
Software which addresses your pain points
Each dental practice has its own challenges. The type of software your business needs should be specific to your particular concerns. If you need to boost your marketing and call tracking, Patient Prism is what your dental business needs. However, some dental businesses want a total practice management package inclusive of patient scheduling and billing features. Make sure you get a solution that does exactly what you want it to do.
Software which is cost effective
After you have determined that a particular piece of software meets your practice’s needs, you need to make sure the return on investment is sufficient. Remember, it is not just the cost of the software you have to be concerned about. You will likely be faced with implementation fees, training costs, hardware upgrades and maintenance costs. All of these need to be taken into consideration before you purchase a dental software package.
Software which is secure
Security is important for all health care facilities. You are handling both personal health information and insurance and financial details. Dental records are considered Protected Health Information and they are subject to the same federal privacy and security rules as medical records. You, therefore, need to ask the software vendor about data protection and encryption before you hand over a cheque.
Software which is integrated and flexible
The ideal software will integrate several things your practice needs. You don’t want to have to get separate solutions for all the key aspects of your business. For example, you may not want to invest in patient scheduling software which does not have an included email reminder. You would need to get an add-on for this and there is a chance the two solutions may not work well together. As far as is possible, purchase dental software which includes several functions you need and which can adapt as your business grows.
Software which comes with the necessary support
New software means your entire team has to adapt to a new workflow. It can be a significant adjustment. Don’t purchase software which doesn’t come with training and support during the transition. A reputable software provider will not sell you a solution and then leave you hanging. Before your purchase a dental software package, research the provider and ask them for referrals
Software requires a significant financial outlay. Don’t rush into implementing a new solution in your dental practice. Instead, consider the needs of the business carefully and ensure the software will really improve your operations.